商務(wù)英語(yǔ)培訓(xùn)成果對(duì)話

　　下面是小編搜集的商務(wù)英語(yǔ)培訓(xùn)成果對(duì)話，一起來(lái)看看吧。

　　Mr. Johnson: Can you tell me, Ms. Smith, about the training programs you initiated this year?

　　Smith女士,你能向我介紹一下今年你發(fā)起的培訓(xùn)計(jì)劃的`情況嗎?

　　Ms. Smith: We ran a call center training service and language program to ensure that our customer service representatives are well trained.

　　我們開辦了電話中心服務(wù)培訓(xùn)和語(yǔ)言培訓(xùn),以保證服務(wù)人員受到良好的培訓(xùn).

　　Mr. Johnson: What’s the result?

　　成果如何?

　　Ms. Smith: We directly attribute an increase in our customer service feedback of 50% to the increase in language skills and training that our employees have received.

　　我們認(rèn)為客戶服務(wù)反饋增加了百分之五十歸功于言語(yǔ)技巧培訓(xùn)和員工培訓(xùn).

　　Mr. Johnson: That seems very impressive. Good work!

　　成果很顯著。干得好。

　　Ms. Smith: Thank you, but I cannot take all the credit. Our employees have all worked very hard to increase their productivity level.

　　謝謝，但是功勞不是我一個(gè)人的。我們的員工工作都非常勤奮，提高了工作效率。

　　單詞：

　　training program培訓(xùn)計(jì)劃

　　Initiate發(fā)起

　　Run 開辦

　　Attribute歸功于

　　productivity level工作效率

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